it seems a bit strange how the answer and speak the phone. i start worrying two days before flight they we did not get the tickets. i bought the flight tickets, booked the hotel and was expecting to get the tickets. i ordered the tickets, paid huge amount of money (4300 euro), got confirmation, signed returned back to them and they promised to deliver it to my home address to spain. the story was very similar to the most of the stories written here. just came back from munich where i was expecting to get my two 1 category tickets to uefa final chelsea - buyer minich. How stupid i am that i did not read the comments before. did anybody get money back? as i understand from all the comments there is no chance to get money back. Please, anybody could give us the advice from your previous experience what to do now. but when we came there there were no tickets to our name. we were 5 minutes away from the box office in that time and felt a bit of luck. and if we will not pick it up they will not return money to us. we were not lucky and we did not find the tickets but 30 minutes before kick off we got an email from accounting team of onlineticketexpress saying that we can collect our tickets in the box office in alianz arena. we understood that we were deceived a and decided to go to the stadium and to try to find the tickets their. but don't worry we'll return all your money. they told me that they have a problem with their partners and the order have to be cancelled. so, we did not get the tickets in the hotel, i was calling them more than 100 times, to different numbers, there were no answer, when two hours befor the match they pickup the phone. from the airplane it was really hard to arrange it but we did what they asked and arrived to munich. when we were going to munich (one day before the match) from the 15th attempt we riches the tracking department by the phone and they told that we don't have to be worried and they will deliver the tickets to the hotel in munich, but we have to sign a new form. i felt some scam at that moment but did not pay attention to it. Question: How stupid i am that i did not read the comments before.
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